Are you tired of seeing your call reports show "ANSWERED" when no human ever picked up the phone? With our Voice Machine Detection API, you can finally get accurate insights into which calls are truly answered by a person, not an answering machine. Here’s how it works:
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You can easily integrate our API with your existing telephony system or VoIP platform. Set up a webhook on your events, and every time a call is made, send us either the binary audio file or the URL of the call recording. Our system will handle the rest!
When we receive a new recording, we immediately assign it a unique ID (unique_id). This allows you to track and retrieve the results later. You can also include optional fields like lead_id or client_id to filter and track calls more easily. Our system will analyze the recording and determine whether it was answered by a human or a voice machine.
Instant Confirmation: As soon as we receive the call recording, our API responds instantly with a unique_id. You can store this ID to retrieve the call analysis later. Processing Webhook (Optional): If you prefer real-time updates, you can configure a second webhook, and we’ll notify you as soon as the call recording is processed.
Don’t worry about missing out on any insights. You can retrieve the analysis results using the unique_id, lead_id, or client_id at any time through our API. This means you can check which calls were answered by a machine across all your leads and clients, helping you streamline your call campaigns and refine your strategies.
Seamless Integration: Our API offers quick and effortless integration via webhooks. No complicated setup or installations required.
Accurate Reporting: Eliminate misleading "ANSWERED" statuses. Get precise insights on whether a human or answering machine picked up the call.
Real-Time Notifications: Receive immediate responses when a recording is received, and opt for real-time notifications once processing is complete.
Flexible Call Retrieval: Retrieve analytics using a unique ID, lead ID, or client ID—whichever works best for your workflow.
Multi-Format Support: We support a wide range of audio formats such as mp3, wav, ogg, and more.
It's simple! Just configure a webhook in your telephony or VoIP system to send the call recordings to our API. We handle both binary data and audio file URLs.
We’ll immediately assign a unique_id and send it back to you in the response. You can store it for future reference, or track calls using the lead_id or client_id you provide. Our system will process the recording and determine if it was answered by a human or a voice machine.
Yes! You can configure an additional webhook, and we’ll notify you with the results as soon as the recording is processed. Or, you can retrieve the results using our API whenever it’s convenient for you.
No problem! You can send optional parameters like lead_id or client_id, and our system will organize and allow you to filter the results based on these identifiers or by the generated unique_id.
We support a variety of audio formats, including mp3, wav, ogg, wma, and more—ensuring compatibility with your existing systems.
Yes! Our API supports multiple languages, and you can specify the language in the request using the lang parameter. This allows us to provide accurate detection regardless of the language spoken in the call.
Automate Your Call Analytics and Boost Efficiency with Voice Machine Detection