How Does It Work?

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Webhook Integration

You can easily integrate our API with your existing telephony system or VoIP platform. Set up a webhook on your events, and every time a call is made, send us either the binary audio file or the URL of the call recording. Our system will handle the rest!

Automatic Call Analysis

When we receive a new recording, we immediately assign it a unique ID (unique_id). This allows you to track and retrieve the results later. You can also include optional fields like lead_id or client_id to filter and track calls more easily. Our system will analyze the recording and determine whether it was answered by a human or a voice machine.

Real-Time Responses

Instant Confirmation: As soon as we receive the call recording, our API responds instantly with a unique_id. You can store this ID to retrieve the call analysis later. Processing Webhook (Optional): If you prefer real-time updates, you can configure a second webhook, and we’ll notify you as soon as the call recording is processed.

Retrieve Results Anytime

Don’t worry about missing out on any insights. You can retrieve the analysis results using the unique_id, lead_id, or client_id at any time through our API. This means you can check which calls were answered by a machine across all your leads and clients, helping you streamline your call campaigns and refine your strategies.

Why Choose Us?

Seamless Integration: Our API offers quick and effortless integration via webhooks. No complicated setup or installations required.

Accurate Reporting: Eliminate misleading "ANSWERED" statuses. Get precise insights on whether a human or answering machine picked up the call.

Real-Time Notifications: Receive immediate responses when a recording is received, and opt for real-time notifications once processing is complete.

Flexible Call Retrieval: Retrieve analytics using a unique ID, lead ID, or client ID—whichever works best for your workflow.

Multi-Format Support: We support a wide range of audio formats such as mp3, wav, ogg, and more.

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Common Questions

API Integration
How do I integrate your API with my system?

It's simple! Just configure a webhook in your telephony or VoIP system to send the call recordings to our API. We handle both binary data and audio file URLs.

Post-recording process
What happens after I send a recording?

We’ll immediately assign a unique_id and send it back to you in the response. You can store it for future reference, or track calls using the lead_id or client_id you provide. Our system will process the recording and determine if it was answered by a human or a voice machine.

Webhook Notification
Can I get notified when the call recording is processed?

Yes! You can configure an additional webhook, and we’ll notify you with the results as soon as the recording is processed. Or, you can retrieve the results using our API whenever it’s convenient for you.

Call Tracking by Lead or Client ID
What if I have multiple calls for the same lead or client?

No problem! You can send optional parameters like lead_id or client_id, and our system will organize and allow you to filter the results based on these identifiers or by the generated unique_id.

Audio Formats Supported
What audio formats are supported?

We support a variety of audio formats, including mp3, wav, ogg, wma, and more—ensuring compatibility with your existing systems.

Call Tracking by Lead or Client ID
Can I analyze recordings in different languages?

Yes! Our API supports multiple languages, and you can specify the language in the request using the lang parameter. This allows us to provide accurate detection regardless of the language spoken in the call.

Get Started Today!

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